Agenda - AI in Retail | AI in Retail

08:30 - 09:30

Registration Opens and Welcome Networking

09:30 - 10:10

Opening Keynote Panel: From Hype to Hard Truths: What AI Really Means for Retail

10:10 - 10:40

Building Unified Customer Data Platforms (CDPs) to Break Down Retail Data Silos

10:40 - 11:10

From Browsers to Buyers: How Hyper-Personalisation Drives Conversion

11:10 - 11:20

Real-Time AI Engines for Hyper-Personalisation at Scale

11:20 - 11:30

Coffee break

11:30 - 12:00

In AI we trust? Why Governance, Ethics and Privacy Will Make or Break Retail AI

Roundtables

Showing 5 of 5 Streams

Real-time AI Real Talk: Streaming Data, Edge AI & Fast Feedback Loops

Data Readiness for Hyper-Personalisation: Clean rooms, CDP and Beyond

Secure by Design: Protecting Retail Data & Systems from Cyber Threats

Deploying AI Agents in Customer Service and Operations

Shrink Happens: Can AI Help Turn Things Around?

12:00 - 13:00

Where does real-time AI matter most, in-store recommendations, fraud, fulfilment, pricing?

12:00 - 13:00

How can retailers build data pipelines that unify ecommerce, store, CRM, and third-party data?

12:00 - 13:00

How can retailers protect sensitive data, secure AI systems, and implement governance to reduce risk across AI-powered operations?

12:00 - 13:00

How can retailers safely scale AI agents across customer and operational journeys without sacrificing control, compliance, or brand integrity?

12:00 - 13:00

How are retailers are using AI, computer vision and real-time analytics to fight shrinkage across stores, supply chains and self-checkouts where the blind spots still lie?

13:00 - 14:00

Networking lunch

14:00 - 14:30

Ready for Anything: How can AI Prepares Retail Supply Chains for Disruption

14:30 - 14:45

Beyond Forecasting: Risk Simulation, Prediction and ‘What-If’ Scenario Planning

14:45 - 15:20

Trust no bot: The more intelligent the tech, the smarter the threats

15:20 - 15:50

Behind the screens: Building the Infrastructure for Retail Media Success

15:50 - 16:30

Winning with AI: Aligning People, Processes & Platforms for AI Success in Retail

16:30 - 17:30

Networking Drinks

AI in RetailTuesday, 25 November 2025