WHY ATTEND?
What is AI in Retail 2025?
AI in Retail 2025 is an all-new event, brought to you by the organisers of London Tech Week and built on the pivotal discussions had on AI in retail at London Tech Week. It is designed to serve as a deep dive into how to overcome AI challenges faced by an exclusive group of senior technology leaders within Europe's most influential retail businesses.
Join the fully interactive AI in Retail event where 20+ trailblazing leaders share their AI success stories and lessons learned across 15+ immersive sessions. Collaborate and share ideas with senior tech peers in focused workshops. Directly engage with expert speakers during extended Q&A at the end of every on-stage session. Widen your AI circle via our lunchtime matchmaking scheme and post event networking drinks.
Why Attend?
Hear from 20+ retail leaders form the top 50 UK/EU global retailers
Network with 150+ senior retail professionals that are Director level or above
Discover 15+ sessions on real, retail-specific AI - not generic talk
Gain guaranteed insights and drive change in closed-door roundtables
Why now?
Retail is at a crossroads with AI. Hype around GenAI has sparked excitement, but also confusion, inflated expectations, and a flood of vendor noise. Many retail brands are stuck in proof-of-concept mode, with isolated pilots that never reach production or deliver tangible ROI. At the same time, the pressure to modernise data infrastructure, personalise customer experiences, and boost operational efficiency has never been higher.
This event is essential to help the retail industry move from experimentation to execution. It will separate fact from fiction, showcasing practical use cases that deliver measurable value. By bringing together CTOs, CIO, and CAIOs from retailers and those building the very AI tools that will create a space to decode what AI can really do, and how to build the capabilities, infrastructure, and governance to make it work.
Retailers don’t just need inspiration. They need education, validation, and practical insights to build AI strategies that scale. This event will deliver just that, grounded in case studies, honest conversations, and deep dives into what works now and what’s coming next.
Meet the Team
