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AI in Retail

Akshi Shah Joshi
Head of design and production at Goddiva
Speaker

Profile

Akshi Shah Joshi is a fashion designer and product developer with over 12 years of experience spanning concept, fit, fabric, construction and supply chain. At Goddiva, she connects fashion expertise with customer insight and AI to shape better products and more informed shopping experiences.


She has successfully developed and implemented strategies that turn customer return data into product improvements, strengthening sales performance and reducing returns. Her expertise lies in interpreting feedback through a body and fit lens, understanding how garments work on different bodies and translating that knowledge into effective design decisions.


Akshi is now developing tools that make sales and returns insights accessible to design teams, helping them apply lessons from existing styles to future collections. She also defines the knowledge and rules behind customer-facing AI, enabling accurate answers and relevant product recommendations.
Alongside mentoring designers and product developers moving into technical and AI roles, she brings a practical perspective on how human expertise and technology can work together to improve customer confidence and support more sustainable fashion practices.

Alongside mentoring designers and product developers moving into technical and AI roles, she brings a practical perspective on how human expertise and technology can work together to improve customer confidence and support more sustainable fashion practices.