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AI in Retail
16 November 2026
London
16 November 2026|London

AI IN RETAIL

Moving from Experimentation to Autonomous Retail

The UK’s leading event for senior retail leaders focused on operationalising AI at scale - from the creators of London Tech Week

What Is AI in Retail and Why Now?

In 2025, at AI in Retail, retailers focused on moving from hype to ROI.

In 2026, the question is bigger: how do we move from AI as a tool to AI as an operating model?

Retail is entering a critical AI inflection point. Leaders are now deploying AI agents across customer journeys and operations, embedding real-time decision-making into stores and supply chains, and using AI to replace workflows rather than simply enhance them.

AI in Retail 2026 brings together those who leading this change to explore what the AI-native retail organisation looks like, how to scale systems rather than pilots, and where AI is already transforming decision-making across the business.

AI In Retail Attendees

Why Attend

From Copilots to Autonomous Retail Systems
Move beyond dashboards and copilots to AI agents managing inventory, pricing, and customer interactions

Real-Time Retail: Decisions at the Speed of Data
Explore how retailers are enabling real-time pricing, promotions, and operational decisions through streaming data and edge technologies, both online and in-store.

Predictive and Proactive Retail
Go beyond personalisation to predict demand, customer behaviour, and trends before they happen, enabling more effective merchandising and product strategies.

Data Foundations for AI at Scale
Examine how leading retailers are unifying data across ecommerce, stores, and supply chains, and building the infrastructure required to support AI at enterprise scale.

Trust, Risk and Responsible AI
Address the growing importance of governance, data privacy, and ethical AI as deployment scales across the organisation.

Who Will Attend

Senior leaders from across retail and ecommerce, including:

  • Technology, Data and AI
  • Digital and Ecommerce
  • Customer Experience and Marketing
  • Supply Chain and Operations

Typical job titles include:

  • Chief Technology Officer
  • Chief Data Officer / Chief AI Officer
  • VP / Director of Data, AI or Digital
  • Head of Ecommerce, Personalisation or Loyalty
  • Head of Supply Chain or Operations

What to Expect?

Engage, Interact, Connect

Join live Q&As, polling, breakouts and roundtables designed to spark real conversations with fellow AI leaders.

Learn from the Best

Hear success stories and lessons from leaders delivering enterprise-grade AI across the retail sector.

Explore Real-World AI

See how cutting-edge AI is being applied to solve live business challenges.

Forge New Connections

Network with 150+ fellow AI leaders from the retail sector during ample networking periods.

Why Sponsor?

Meet Real Decision-Makers

Connect with budget-holding leaders from Europe's leading retailers.

Tailored for Impact

Custom packages to showcase your solutions and spark real conversations.

Own the Stage

Stand out from the noise and prove why you’re the partner of choice.

Amplify Your Brand

Reach 140,000+ through high-impact digital and on-site exposure.

Curated 1-on-1 Meetings

Curated 1-on-1 meetings matched with decision-makers actively seeking solutions like yours.